Privacy Policy

What Information Do We Collect

To provide you with great service, we collect certain types of information. Here is what that includes:

Identifying Information

This is the basic information you give us when you reach out for a car wash online. It helps us know who you are and how to stay in touch with you.

• Name: We ask for your name so we can personalize your experience and address you properly in any communication.
• Email Address: We use this to send you confirmations, service updates, and, if you opt in, occasional special offers.
• Phone Number: This lets us contact you for confirmation and helpful reminders.
• IP Address: When you visit our website, we automatically collect your IP address. It helps us improve site security, understand where visits come from, and spot suspicious activity.

Website Interactions

We track how you use our site, like which pages you visit or how long you stay, so we can learn what is working and where we can improve. It is all part of giving you a smoother, more helpful browsing experience.

Advertisement Interactions

If you find us through an online ad and click it, we might collect some information about that interaction. This helps us know which ads are doing their job and helps us improve future promotions.

Social Media Data

If you message us through social platforms like Facebook or Instagram, we may collect your name, profile info, or anything else you share with us in that message. This helps us respond and assist you better.

Information Collected Via Forms

When you fill out a form on our website, whether to ask a question, we collect what you type in. That usually includes your name, contact details, and special requests.

How We Use Your Information

We use your information to:

• Provide and coordinate car wash services
• Respond to inquiries and customer service requests
• Send service confirmations and updates
• Improve the functionality and performance of our Website
• Detect and prevent fraud or unauthorized activities
• Comply with legal obligations
• Send occasional promotional messages (if you have opted in)

Sharing And Disclosure Of Your Information

We value your privacy and only share your info when it is necessary. Here is how:

Service Providers

We may share your information with trusted partners who help us run our business, like web hosting companies or payment processors. They are only allowed to use your information to help us serve you.

Legal Requirements

In rare cases, we might need to share your data if the law requires us to, for example, in response to a legal request from authorities or a court.

Marketing And Advertising Partners

We sometimes work with companies like Google or Facebook to run online ads. These platforms may use tools (like cookies) to personalize ads based on browsing behavior.

Business Transfers

If our business is ever sold or merged with another, your information may be transferred as part of that change. If that happens, we will make sure your privacy is still protected.

Text Messaging Compliance

We respect your text messaging privacy. No opt-in text data or consent information will ever be sold or shared for marketing. It may be shared only with service providers necessary for messaging functionality.

Cookies And Tracking Technologies

Cookies are small text files stored in your browser. We use them to remember your preferences, improve site performance, and learn how you use our website. You can adjust your cookie settings in your browser at any time.

Third-Party Services And Links

Sometimes we link to other websites, like social media pages or review platforms. Please note that we do not control how those sites collect or use your data; be sure to check their privacy policies, too.

Analytics Programs

We use services like Google Analytics to understand how visitors use our website. These tools collect anonymous info like which pages are visited, how long people stay, and what devices they are using. This helps us improve the experience for everyone.

Children’s Privacy

Our services are meant for adults. We do not knowingly collect any personal information from children under 13. If we find out that we have, we will delete it right away.

Changes To This Privacy Policy

We may occasionally update this Privacy Policy. When we do, we will post the updated version right here. If there are any major changes, we will let you know. The most recent version always applies.

Contact Us

Have questions about this policy or your data? We are happy to help.

Car Wash Queen
Email: masscwq@gmail.com
Phone: +1 508-942-4738